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NHS Cyber-Attack

Update - Our computer systems are now back online and normal service has been resumed. We are now working through the backlog which has accumulated. We appreciate your patience and would like to thank our staff who have worked tirelessly and will continue to do so in the coming week.

PRESCRIPTION CHARGES: The government announced an increase to the NHS prescription charge of 20 pence, to £8.60 per prescription item from 1st April 2017.

EXTENDED HOURS SURGERIES: We offer Extended Hours appointments from 6.30pm on Tuesdays and Thursdays.

READ THE LATEST NEWSLETTER: PPG Newsletter - January 2017

PRESCRIPTION REQUESTS:  Please note that it takes 3 working days to process repeat medication due to the number of requests we receive. In the interest of patient safety the clinical risk associated with accepting repeat prescription requests over the telephone needs to be limited. The easiest and safest way for you to order your medication is online. Please ask a member of staff about SystmOnline.

DISPENSARY QUEUES: Our peak period in Dispensary for collection of medication is on Friday afternoons. Please collect earlier in the day or collect on another day wherever possible.

Zero Tolerance


Our staff appreciate that incidents which occur beyond our control may affect some patients and take this into consideration when trying to deal with a misunderstanding or complaint. In most cases, patients understand the impact this has on the Practice but sadly a minority of people make unreasonable demands and are abusive towards the staff.

The NHS and the Practice is committed to dealing with this problem and has a ‘zero tolerance’ attitude towards this sort of behaviour.

We ask you to treat our GPs and our staff courteously at all times.

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