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Noticeboard

DISPENSARY - IMPORTANT NOTICE: In preparation for a system update incorporating stock control we will be limiting requests for repeat medication between 6.30pm on Tuesday 25 July and 6.30pm on Monday 31 July. The Dispensary will also be closed all day on Monday 31 July and will reopen at 8.30am on Tuesday 1 August. For more information, please see Latest News.


PRESCRIPTION CHARGES: The government announced an increase to the NHS prescription charge of 20 pence, to £8.60 per prescription item from 1st April 2017.


EXTENDED HOURS SURGERIES: We offer Extended Hours appointments from 6.30pm on Tuesdays and Thursdays.


READ THE LATEST NEWSLETTER: Newsletter - May 2017


PRESCRIPTION REQUESTS:  Please note that it takes 3 working days to process repeat medication due to the number of requests we receive. In the interest of patient safety the clinical risk associated with accepting repeat prescription requests over the telephone needs to be limited. The easiest and safest way for you to order your medication is online. Please ask a member of staff about SystmOnline.

Zero Tolerance

ZERO TOLERANCE

Our staff appreciate that incidents which occur beyond our control may affect some patients and take this into consideration when trying to deal with a misunderstanding or complaint. In most cases, patients understand the impact this has on the Practice but sadly a minority of people make unreasonable demands and are abusive towards the staff.

The NHS and the Practice is committed to dealing with this problem and has a ‘zero tolerance’ attitude towards this sort of behaviour.

We ask you to treat our GPs and our staff courteously at all times.



 
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