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EXTENDED ACCESS APPOINTMENTS - We are pleased to be able to now offer patients access to routine, pre-booked appointments at evenings and weekends. Extended hours run between 18:30 and 20:00 weekdays and 09:00 and 12:00 Saturday and Sunday and are available on bank holidays and across the Easter, Christmas and New Year periods.Appointments are for pre-bookable, non-urgent consultations with GPs and Nurses and Physiotherapists. For more information click HERE.


GDPR - On 25 May 2018 the new EU General Data Protection Regulation (GDPR) came into effect. Here is a copy of our Privacy Notice which includes information on how we use and protect your personal information, and your rights relating to this.

CHECK-IN SCREEN - Our new patient self check-in screen is up and running. It takes just a few seconds to use and is an effective way to increase efficiency at the reception desk and improve the patient experience. The reception staff will be encouraging patients to use it when they arrive for their booked appointments.

PRESCRIPTION CHARGES - If you pay for your prescriptions the NHS Prescription Charge increased to £8.80 for each item dispensed from 1st April 2018.


SAVE TIME, DO IT ONLINE   - Order your repeat prescriptions online, book and cancel your appointments online. Please ask a member of our Reception team for details about how to register for Online access.

ARE YOU A CARER? If you help a family member, friend or neighbour that has a disability, has a mental illness, has a chronic illness, is frail or has a substance misuse problem with alcohol or drugs, we would like to provide you with relevant information.  Please complete one of our "AM I A CARER?" forms at the Reception desk click on the Carers link in our Further Information Index.

PRESCRIPTION REQUESTSWe require at least 3 FULL WORKING DAYS to prepare your paper or electronic prescription as per NHS standard. This excludes procurement and dispensing time which is subject to separate clinical and safety standards.  You may not request items which are not on your repeat list due to local health policy restrictions in that items which are used occasionally and are available at a pharmacy must be purchased at a pharmacy, whether you are exempt or not from prescription charges. We encourage patients to register for SystmOnline prescription ordering. Just ask a member of our reception team.


Dispensary Assistant

Part-time 20 hours per week

We are looking to appoint a highly motivated and dynamic Dispensary Assistant to join our busy and friendly team at Long Bennington Medical Centre working a minimum of 20 hours per week, 8.30am - 12.30pm Monday to Friday mornings. Additional cover will be required in the afternoons for holidays and sickness when required.

The position requires an enthusiastic, self-motivated individual who demonstrates:

      • excellent communication skills both written and verbal
      • excellent customer service skills
      • a methodical approach to detailed work with a high attention to detail
      • an aptitude to remain calm in stressful situations
      • ability to deal with confidential information and follow set processes
      • the ability to provide flexibility in the absence of colleagues

Previous experience and knowledge of SystmOne clinical software would be an advantage, however full training on our computer system will be provided.

As a Dispensary Assistant, you will be responsible for ensuring that patients receive a friendly, polite, attentive and professional service. The Dispensary Assistant's core duties will include, but not be limited to:

    • Processing prescriptions and accurately issuing medicines to patients
    • Collection of prescription charges and checking patient exemption statements
    • Carrying out tasks as required by the Dispensary Manager, Doctors and Nurses
    • Assisting patients face to face and resolving queries
    • Ordering stock and maintaining stock control
    • Administration of dispensary supplies, invoices and statements
    • Cash handling, including balancing and safe transfer of money
    • General day to day dispensary housekeeping and administrative duties
    • Maintaining the standard of the Dispensing Services Quality Scheme (DSQS)

To view the Job Description and Person Specification for this role please click on these links:

Job Description 

Person Specification

Closing Date: Wednesday 24th October 2018

Interviews: Monday 5th November 2018

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Please note that we reserve the right to close this post early should we receive a significant number of satisfactory applications.

Only shortlisted applicants will be contacted to be invited for interview. CV's will not be accepted.

To apply click HERE. This will take you to the NHS Jobs website.


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