GDPR - On 25 May 2018 the new EU General Data Protection Regulation (GDPR) came into effect. Here is a copy of our Privacy Notice which includes information on how we use and protect your personal information, and your rights relating to this.
CHECK-IN SCREEN - Our new patient self check-in screen is up and running. It takes just a few seconds to use and is an effective way to increase efficiency at the reception desk and improve the patient experience. The reception staff will be encouraging patients to use it when they arrive for their booked appointments.
PRESCRIPTION CHARGES - If you pay for your prescriptions the NHS Prescription Charge increased to £8.80 for each item dispensed from 1st April 2018.
10 insider tips you don't know about your GP - NHS Vale Royal Clinical Commissioning Group Chair Dr Jonathan Griffiths has recently written a blog, giving you an insight into the world of general practice. 10 Insider Tips
SAVE TIME, DO IT ONLINE - Order your repeat prescriptions online, book and cancel your appointments online. Please ask a member of our Reception team for details about how to register for Online access.
ARE YOU A CARER? If you help a family member, friend or neighbour that has a disability, has a mental illness, has a chronic illness, is frail or has a substance misuse problem with alcohol or drugs, we would like to provide you with relevant information. Please complete one of our "AM I A CARER?" forms at the Reception desk click on the Carers link in our Further Information Index.
READ THE LATEST PRACTICE NEWSLETTER: LBMC Newsletter - Spring 2018
PRESCRIPTION REQUESTS: We require at least 3 FULL WORKING DAYS to prepare your paper or electronic prescription as per NHS standard. This excludes procurement and dispensing time which is subject to separate clinical and safety standards. You may not request items which are not on your repeat list due to local health policy restrictions in that items which are used occasionally and are available at a pharmacy must be purchased at a pharmacy, whether you are exempt or not from prescription charges. We encourage patients to register for SystmOnline prescription ordering. Just ask a member of our reception team.