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Noticeboard

CHECK-IN SCREEN - Our new patient self check-in screen is up and running. It takes just a few seconds to use and is an effective way to increase efficiency at the reception desk and improve the patient experience.


 


The reception staff will be encouraging patients to use it when they arrive for their booked appointments.



NEW PRESCRIPTION CHARGES - If you pay for your prescriptions the NHS Prescription Charge has increased to £8.80 for each item dispensed from 1st April 2018.


10 insider tips you don't know about your GP - NHS Vale Royal Clinical Commissioning Group Chair Dr Jonathan Griffiths has recently written a blog, giving you an insight into the world of general practice. 10 Insider Tips


SAVE TIME, DO IT ONLINE   - Order your repeat prescriptions online, book and cancel your appointments online. Please ask a member of our Reception team for details about how to register for Online access.


ARE YOU A CARER? If you help a family member, friend or neighbour that has a disability, has a mental illness, has a chronic illness, is frail or has a substance misuse problem with alcohol or drugs, we would like to provide you with relevant information.  Please complete one of our "AM I A CARER?" forms at the Reception desk click on the Carers link in our Further Information Index.


READ THE LATEST PRACTICE NEWSLETTER: LBMC Newsletter - Spring 2018



PRESCRIPTION REQUESTSWe require at least 3 FULL WORKING DAYS to prepare your paper or electronic prescription as per NHS standard. This excludes procurement and dispensing time which is subject to separate clinical and safety standards.  You may not request items which are not on your repeat list due to local health policy restrictions in that items which are used occasionally and are available at a pharmacy must be purchased at a pharmacy, whether you are exempt or not from prescription charges. We encourage patients to register for SystmOnline prescription ordering. Just ask a member of our reception team.

Appointments 

Morning and evening surgeries are held each weekday. Open surgeries are held every morning. Patients presenting between 08:30 and 10:00 will be seen in turn. Mondays and Fridays can be very busy, if your problem is not urgent and you feel the waiting time may be too long please feel free to attend on another morning. Evening surgeries are by appointment only.

Urgent problems may be seen on the same day but not necessarily by the doctor of your choice. Appointments may be made by telephone, in person or by using our online service. If you wish to speak to a receptionist in private, please ask to use the interview room. If you require a chaperone please speak to a receptionist and they will arrange this for you. Please click here for our surgery timetable.

Extended Hours Surgeries

We no longer offer Extended Hours appointments. In order to provide later appointments during normal working hours we offer appointments with a Doctor until 5.50pm on at least two evenings per week.

Branch Surgeries

We no longer have branch surgeries at Allington Village Hall or Marston Village Hall.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to offer the slot to someone else. Please bring in 2 forms of ID (a photo ID and a proof of address) to register for SystmOnline to book and cancel your appointments online at any time.

 
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