CHECK-IN SCREEN - Our new patient self check-in screen is up and running. It takes just a few seconds to use and is an effective way to increase efficiency at the reception desk and improve the patient experience.
The reception staff will be encouraging patients to use it when they arrive for their booked appointments.
Extended Hours Surgeries - Since 1 January 2018 the Practice no longer offers Extended Hours surgeries. In order to provide later appointments during normal working hours we will be offering appointments with a GP until 5.50pm on at least two evenings per week. The Reception will remain open between 8.00am and 6.30pm, Monday to Friday as usual.
10 insider tips you don't know about your GP - NHS Vale Royal Clinical Commissioning Group Chair Dr Jonathan Griffiths has recently shared this video, giving you an insight into the world of general practice. 10 Insider Tips
Waiting Room Blood Pressure (BP) Machine
We now have a waiting room blood pressure machine available for you to use in our waiting room.
When you next visit the surgery please come and use the machine to check your blood pressure. If you are taking blood pressure medication we advise having your blood pressure checked every six months.
There are very clear instructions on how to use the machine. The machine will print out your blood pressure reading for you. If you have a booked appointment please give your blood pressure reading print out slip to whoever you are seeing. If you do not have an appointment please hand your print out slip to one of the receptionists.
Please come and use the machine at any time.
We put great emphasis on recruiting suitably skilled and motivated staff who will help us in delivering the best care possible for our patients. After initial induction and training in their individual roles e.g. reception or dispensing we then have whole practice training events every month. These meetings allow us the opportunity to reflect on the services that we provide, to consider how we can meaningfully interpret and implement NHS innovations and reforms, to learn from situations where we feel that we could have done better (using a tool known as Significant Event Audit), and to provide generic staff training. To enable the doctors and staff to keep up to date the practice will be closed for routine services for staff training once a month from between 1.30pm and 4.30pm on the following dates:
Tuesday 15th May 2018
Tuesday 12th June 2018
The staff had a very interesting training session on 12th September about Dementia Friends and changing the way people think, act and talk about dementia. For more information about Dementia Friends please click here.
Latest Healthwatch Lincolnshire information
Please click here for the latest Healthwatch Lincolnshire Newsfeed Posts from Healthwatch Lincolnshire (12 Apr 18).