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Noticeboard

 

Dispensary

The Dispensary will be closed every Wednesday between 1.00pm and 2.00pm.

EXTENDED ACCESS APPOINTMENTS - We are pleased to be able to now offer patients access to routine, pre-booked appointments at evenings and weekends. Extended hours run between 18:30 and 20:00 weekdays and 09:00 and 12:00 Saturday and Sunday and are available on bank holidays and across the Easter, Christmas and New Year periods.Appointments are for pre-bookable, non-urgent consultations with GPs and Nurses and Physiotherapists. For more information click HERE.

GDPR - On 25 May 2018 the new EU General Data Protection Regulation (GDPR) came into effect. Here is a copy of our Privacy Notice which includes information on how we use and protect your personal information, and your rights relating to this.

CHECK-IN SCREEN - Our new patient self check-in screen is up and running. It takes just a few seconds to use and is an effective way to increase efficiency at the reception desk and improve the patient experience. The reception staff will be encouraging patients to use it when they arrive for their booked appointments.

PRESCRIPTION CHARGES - If you pay for your prescriptions the NHS Prescription Charge increased to £8.80 for each item dispensed from 1st April 2018.

 

SAVE TIME, DO IT ONLINE   - Order your repeat prescriptions online, book and cancel your appointments online. Please ask a member of our Reception team for details about how to register for Online access.

ARE YOU A CARER? If you help a family member, friend or neighbour that has a disability, has a mental illness, has a chronic illness, is frail or has a substance misuse problem with alcohol or drugs, we would like to provide you with relevant information.  Please complete one of our "AM I A CARER?" forms at the Reception desk click on the Carers link in our Further Information Index.

ARE YOU A MILITARY VETERAN? The Practice will be working to support and signpost military veterans to advice and support relating to their healthcare. In the meantime, for more about Veterans UK please click HERE

PRESCRIPTION REQUESTSWe require at least 3 FULL WORKING DAYS to prepare your paper or electronic prescription as per NHS standard. This excludes procurement and dispensing time which is subject to separate clinical and safety standards.  You may not request items which are not on your repeat list due to local health policy restrictions in that items which are used occasionally and are available at a pharmacy must be purchased at a pharmacy, whether you are exempt or not from prescription charges. We encourage patients to register for SystmOnline prescription ordering. Just ask a member of our reception team.

Latest News

MEDICINES WASTAGE - We are working with South West Lincolnshire Clinical Commissioning Group (CCG), with support from our Patient Participation Group (PPG), to encourage people to reduce medicines waste. We are running a medicines waste campaign during February, please click HERE to see the poster. If you have any questions, or would like to find out how you can make a difference, please speak to a member of our Dispensary Team.

EXTENDED ACCESS APPOINTMENTS - We are pleased to be able to now offer patients access to routine, pre-booked appointments at evenings and weekends. Extended hours run between 18:30 and 20:00 weekdays and 09:00 and 12:00 Saturday and Sunday and are available on bank holidays and across the Easter, Christmas and New Year periods.

Appointments are for pre-bookable, non-urgent consultations with GPs and Nurses and Physiotherapists. For more information click HERE.

NHS Health Checks - Are you aged 40 - 74? If so, did you know that you are entitled to a FREE NHS Health Check, every 5 years? Your risk of developing heart disease, stroke, type 2 diabetes, kidney disease & dementia increases with age! An NHS Health Check helps find ways to lower this risk. Please speak to our Reception staff on 01400 281220 to book an appointment.

GDPR, Patient Privacy Notice - On 25 May 2018 the new EU General Data Protection Regulation (GDPR) came into effect. Here is a copy of our Privacy Notice which includes information on how we use and protect your personal information, and your rights relating to this.

Patient Survey Results 2018 - The latest results from the National GP Patient Survey for Long Bennington Medical Centre can be found here.

Staff Training

We put great emphasis on recruiting suitably skilled and motivated staff who will help us in delivering the best care possible for our patients. After initial induction and training in their individual roles e.g. reception or dispensing we then have whole practice training events every month. These meetings allow us the opportunity to reflect on the services that we provide, to consider how we can meaningfully interpret and implement NHS innovations and reforms, to learn from situations where we feel that we could have done better (using a tool known as Significant Event Audit), and to provide generic staff training. To enable the doctors and staff to keep up to date the practice will not have any routine clinics or appointments between 1.30pm and 4.30pm on the following dates:

Tuesday 12th March 2019

Tuesday 9th April 2019

The staff had a very informative training session about Dementia Friends and changing the way people think, act and talk about dementia. For more information about Dementia Friends please click here.

Latest Healthwatch Lincolnshire information

Please click here for the latest Healthwatch Lincolnshire Newsfeed Posts from Healthwatch Lincolnshire (4 January 2019).

Health News from the BBC and the NHS

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