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PRESCRIPTION CHARGES: The government announced an increase to the NHS prescription charge of 20 pence, to £8.60 per prescription item from 1st April 2017.

EXTENDED HOURS SURGERIES: We offer Extended Hours appointments from 6.30pm on Tuesdays and Thursdays.


PRESCRIPTION REQUESTS:  Please note that it takes 3 working days to process repeat medication due to the number of requests we receive. In the interest of patient safety the clinical risk associated with accepting repeat prescription requests over the telephone needs to be limited. The easiest and safest way for you to order your medication is online. Please ask a member of staff about SystmOnline.

Please note: our clinical system has changed and you will need to re-register for online prescription ordering.

Repeat Prescriptions

To order a repeat prescription you can either complete the paper repeat slip and post it in the box outside the dispensary or if you have signed up for our Online Services, order online via the link at the top of this page.

You may also request repeat prescriptions in person at the dispensary.

Please allow THREE WORKING DAYS before collecting your medication.


Dispensary opening times: Monday to Friday 08.30 – 18:00.

The dispensary is very busy in the mornings whilst open surgeries are taking place. If you need to speak to a member of staff in the dispensary please ring after 10:00. If you need to leave a message for them please dial the main number 01400 281220 and press 2 for dispensary. Please do not leave repeat prescription orders on this number.

Prescription Delivery Service

This service is no longer available for patients at Allington Village Hall. We are carrying out a further feasibility study into an alternative delivery service covering the villages within our practice boundary. More information to follow after the study is complete.

Medication Reviews

Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

Please allow at least THREE full working days for prescriptions to be processed and remember to take weekends and bank holidays into account.

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