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SAVE TIME, DO IT ONLINE   - Order your repeat prescriptions online, book and cancel your appointments online. Please ask a member of our Reception team for details about how to register for Online access.

ARE YOU A CARER? If you help a family member, friend or neighbour that has a disability, has a mental illness, has a chronic illness, is frail or has a substance misuse problem with alcohol or drugs, we would like to provide you with relevant information.  Please complete one of our "AM I A CARER?" forms at the Reception desk click on the Carers link in our Further Information Index.


PRESCRIPTION REQUESTSWe require at least 2 FULL WORKING DAYS to prepare your paper or electronic prescription as per NHS standard. This excludes procurement and dispensing time which is subject to separate clinical and safety standards.  You may not request items which are not on your repeat list due to local health policy restrictions in that items which are used occasionally and are available at a pharmacy must be purchased at a pharmacy, whether you are exempt or not from prescription charges. We encourage patients to register for SystmOnline prescription ordering. Just ask a member of our reception team.

South Lincolnshire CCG and South West Lincolnshire CCG recently discussed and approved changes to third party ordering for some patients, this is where community pharmacies are ordering repeats automatically on behalf of patients without necessarily checking with the patients that they need all the drugs on the repeat list.  This has resulted in patients across the county accumulating large stockpiles of drugs, and in some incidences taking medication on a regular basis which is only required for occasional use.

In addition to these safety concerns, such prescribing is extremely wasteful.  It has been estimated that nationally £90m worth of unused medicines are retained in patient's homes.

The CCG has asked for help by asking practices to no longer accept these repeat requests for the majority of patients, and instead for the patient/ carer to request the repeat order themselves, directly from the GP Practice

For further information please click on the link below:

Patient Leaflet - Restrictions on third party ordering

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