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IMPORTANT MESSAGE REGARDNG CORONAVIRUS please click Coronavirus Patient Information for full details 


CHANGE OF SYSTEM FOR BOOKING GP APPOINTMENTS We have reviewed our appointment system and have made the following changes from Monday 27 January 2020:

  1. The current open surgery system has changed. However, patients who feel they have an urgent medical need will still be seen or assessed by a GP on the day.
  2. Patients who want to book a routine GP appointment should be able to book with a GP within 2 weeks, and whenever possible with a GP of their choice.  Appointments will be available from 0800am each working day.

VACANCIES - We are currently advertising for a full time Practice Manager & a part-time Medical Receptionist. For more information, and to apply for either post, please click HERE.

EXTENDED ACCESS APPOINTMENTS - We’re open longer so you can get the help you need more easily. Appointments with a GP, nurse or other healthcare professional are now available in the evenings and weekends, either at your local practice or another nearby NHS service. To find out how to book please contact us on 01400 281220. Information

Dispensary - The Dispensary will be closed every Wednesday between 1.00pm and 2.00pm.

GDPR - On 25 May 2018 the new EU General Data Protection Regulation (GDPR) came into effect. Here is a copy of our Privacy Notice which includes information on how we use and protect your personal information, and your rights relating to this.

CHECK-IN SCREEN - Our new patient self check-in screen is up and running. It takes just a few seconds to use and is an effective way to increase efficiency at the reception desk and improve the patient experience. The reception staff will be encouraging patients to use it when they arrive for their booked appointments.

PRESCRIPTION CHARGES - If you pay for your prescriptions the NHS increased the Prescription Charge by 20 pence from £8.80 to £9.00 for each medicine or appliance dispensed from 1st April 2019. The cost of the prescription pre payment certificates (PPC) has been frozen for another year. For more information please click HERE.

SAVE TIME, DO IT ONLINE   - Order your repeat prescriptions online, book and cancel your appointments online. Please ask a member of our Reception team for details about how to register for Online access.

ARE YOU A CARER? If you help a family member, friend or neighbour that has a disability, has a mental illness, has a chronic illness, is frail or has a substance misuse problem with alcohol or drugs, we would like to provide you with relevant information.  Please complete one of our "AM I A CARER?" forms at the Reception desk click on the Carers link in our Further Information Index.

ARE YOU A MILITARY VETERAN? The Practice will be working to support and signpost military veterans to advice and support relating to their healthcare. In the meantime, for more about Veterans UK please click HERE

PRESCRIPTION REQUESTSWe require at least 3 FULL WORKING DAYS to prepare your paper or electronic prescription as per NHS standard. This excludes procurement and dispensing time which is subject to separate clinical and safety standards.  You may not request items which are not on your repeat list due to local health policy restrictions in that items which are used occasionally and are available at a pharmacy must be purchased at a pharmacy, whether you are exempt or not from prescription charges. We encourage patients to register for SystmOnline prescription ordering. Just ask a member of our reception team.

Clinics & Services

Nursing Services

Our nurses provide general nursing services such as blood testing, wound dressings, ear syringing, ECG’s, teenage issues , cervical smears, health checks, smoking cessation etc.

They also offer disease management clinics for conditions such as Asthma/COPD, Diabetes, Heart Disease and Hypertension.

Child Health Clinics

You may bring your child for their 8 week check with a doctor followed by their first immunisations with the nurse. Appointments for these clinics are made via reception. If you have a child under the age of five who needs to be seen by a doctor please ask reception if there are any available appointments.


If you have a problem which requires counselling, please see your doctor who can make the necessary arrangements through the Community Mental Health Team.

Maternity Services

Antenatal clinics are held at the Medical Centre on Tuesday mornings. The Midwives can be contacted on 01476 565232 ext. 4334.

Minor Operations

We are able to perform a range of minor surgical procedures. Appointments will only be made after seeing a doctor to discuss if the procedure is appropriate.


This may be arranged - please consult your GP.

Sexual Health Services

We offer a full range of emergency and continuous contraceptive services. It is fully confidential and advice is available through our normal routes; by phone, open surgery appointment, booked appointment or nurse appointment where appropriate. Emergency contraception is most effective the sooner it is accessed, please do not wait unnecessarily, contact us and discuss.

Sexual Health Services are also available at the Genito-Urinary Medicine Department at Grantham Hospital. For a GUM appointment, please ring the centralised booking number on 01522 539145. Alternatively, there are open access clinics. To find out when these are held please ring 01476 464 755.

Travel Advice & Immunisation

We hold dedicated travel clinics with our Practice Nurses. If you are travelling abroad please ask reception for a travel form or download one from the above “Travel Vaccinations” tab. One form per traveller should be completed together with an appropriate contact telephone number that you can be reached on at any time. Completed forms should be returned to the practice nurse as soon as possible.

The nurse will assess the form and work out an appropriate schedule based on the details given. You will be contacted with the information and any costs to be incurred. As some vaccinations need to be given over the course of a month, as well as a month before travel, it is essential that you complete your form, make any necessary payment and arrange your appointments as soon as possible.

Please be aware that all private vaccinations must be paid for before any vaccine can be ordered and appointments made. If you require vaccinations less than six weeks before you travel, please be aware that we will not be able to accommodate you at such short notice in which case you will be advised to attend an independent travel clinic.

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