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Noticeboard

IMPORTANT MESSAGE REGARDNG CORONAVIRUS please click Coronavirus Patient Information for full details.

GP Partner Announcement - It is with sadness that we say farewell to our Practice Manager, Alison Lowerson who leave us on Friday 28 February.   Our Deputy Practice Manager, Karen Turner will be taking over in her absence until we have recruited a new Manager.

 

Dispensary - The Dispensary will be closed every Wednesday between 1.00pm and 2.00pm.

PRESCRIPTION REQUESTSWe require at least 3 FULL WORKING DAYS to prepare your paper or electronic prescription as per NHS standard. This excludes procurement and dispensing time which is subject to separate clinical and safety standards.  You may not request items which are not on your repeat list due to local health policy restrictions in that items which are used occasionally and are available at a pharmacy must be purchased at a pharmacy, whether you are exempt or not from prescription charges. We encourage patients to register for SystmOnline prescription ordering. Just ask a member of our reception team.

GDPR - On 25 May 2018 the new EU General Data Protection Regulation (GDPR) came into effect. Here is a copy of our Privacy Notice which includes information on how we use and protect your personal information, and your rights relating to this.

CHECK-IN SCREEN - Our new patient self check-in screen is up and running. It takes just a few seconds to use and is an effective way to increase efficiency at the reception desk and improve the patient experience. The reception staff will be encouraging patients to use it when they arrive for their booked appointments.

PRESCRIPTION CHARGES - If you pay for your prescriptions the NHS increased the Prescription Charge by 20 pence from £8.80 to £9.00 for each medicine or appliance dispensed from 1st April 2019. The cost of the prescription pre payment certificates (PPC) has been frozen for another year. For more information please click HERE.

SAVE TIME, DO IT ONLINE   - Order your repeat prescriptions online, book and cancel your appointments online. Please ask a member of our Reception team for details about how to register for Online access.

ARE YOU A CARER? If you help a family member, friend or neighbour that has a disability, has a mental illness, has a chronic illness, is frail or has a substance misuse problem with alcohol or drugs, we would like to provide you with relevant information.  Please complete one of our "AM I A CARER?" forms at the Reception desk click on the Carers link in our Further Information Index.

ARE YOU A MILITARY VETERAN? The Practice will be working to support and signpost military veterans to advice and support relating to their healthcare. In the meantime, for more about Veterans UK please click HERE

 

When We Are Closed

If you need medical assistance between 18:30 and 08:00 Monday to Friday or at weekends and Bank Holidays please dial 111. Your problem will be triaged and if necessary you will be given advice and treatment by either a doctor or nurse with specialist training.

To find your local NHS Walk-In Centre you can speak to 111 or look online at www.nhs.uk. To locate a pharmacy out of hours, you can either use the online ‘find pharmacy services’ via www.nhs.uk or speak to someone at the 111 service.

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.  

BANK HOLIDAY OPENING HOURS 2019/20

CLOSED FRIDAY 10TH APRIL - MONDAY 13TH APRIL- We will be closed from 6.30pm on Thursday 9th April 2020 until 8.00am on Tuesday 14th April 2020.

CLOSED FRIDAY 8TH MAY 2020 - We will be closed from 6.30pm on Thursday 7th May 2020  until 8.00am on Monday 11th May 2020.

CLOSED MONDAY 25TH MAY 2020 - We will be closed from 6.30pm on Friday 22nd May 2020 until 08.00am on Tuesday 26th May 2020

 

 
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