For future Appointments with a GP - up to 4 weeks in advance

You will need an online access account to book a future appointment. If you have an online account, please click here to book your face to face or telephone appointment with a GP. If you do not have an online account, please contact reception to complete the online access form.


For all other medical and administrative requests - please use AccuRx


AccuRx 

You can contact the Surgery to get advice and assessment by telephone or online via AccuRx.   If a clinician thinks that you need to be seen they can arrange for an appropriate appointment or offer advice via a telephone consultation.  For an update on the latest information regarding services please click here Services and how to access them

We're making it easier for you to get help from the Surgery by using AccuRx.  You can put in a request for yourself, your child or someone you care for. 

DO NOT USE THIS SERVICE IN AN EMERGENCY - DIAL 999

  • We are available for online medical requests from 07:30am each working day (Mon-Fri). The system will close each day when we have reached capacity.  If you have an urgent query after this time please ring Reception

  • We are available for online administration requests from 07:30am to 12:30pm (Mon-Fri).
  • We aim to respond within the working day however if you query is not urgent it may be deferred to the next working day. No requests will be looked at after 12:30pm each day.

  • We encourage the use of AccuRx as an alternative to calling the Reception team, for appointment requests or queries both regarding practice processes and medical advice.

  • You may prefer a message, telephone, video or face to face response

  • You do not need an account to use AccuRx. Simply click the link and enter your personal details to submit a request.

Please see a short tutorial of how to use AccuRx here

  • To order medication please use your usual method of contact, by posting through the outer post box (during the Coronavirus pandemic) or via SystmOnline.  


Extended Access Appointments

We’re open longer so you can get the help you need more easily. Appointments with a GP, nurse or other healthcare professional are now available in the evenings and weekends, either at your local practice or another nearby NHS service. To find out how to book please contact us on 01400 281220. Information


Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to offer the slot to someone else. Please bring in 2 forms of ID (a photo ID and a proof of address) to register for SystmOnline to book and cancel your appointments online at any time

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website