MESSAGE FROM THE PARTNERS - Please Click HERE.
CHANGE OF SYSTEM FOR BOOKING GP APPOINTMENTS We have reviewed our appointment system and will be making the following changes from Monday 27 January 2020:
- The current open surgery system will change. However, patients who feel they have an urgent medical need will still be seen or assessed by a GP on the day.
- Patients who want to book a routine GP appointment should be able to book with a GP within 2 weeks, and whenever possible with a GP of their choice.
EXTENDED ACCESS APPOINTMENTS - We’re open longer so you can get the help you need more easily. Appointments with a GP, nurse or other healthcare professional are now available in the evenings and weekends, either at your local practice or another nearby NHS service. To find out how to book please contact us on 01400 281220. Information
Dispensary - The Dispensary will be closed every Wednesday between 1.00pm and 2.00pm.
GDPR - On 25 May 2018 the new EU General Data Protection Regulation (GDPR) came into effect. Here is a copy of our Privacy Notice which includes information on how we use and protect your personal information, and your rights relating to this.
CHECK-IN SCREEN - Our new patient self check-in screen is up and running. It takes just a few seconds to use and is an effective way to increase efficiency at the reception desk and improve the patient experience. The reception staff will be encouraging patients to use it when they arrive for their booked appointments.
PRESCRIPTION CHARGES - If you pay for your prescriptions the NHS increased the Prescription Charge by 20 pence from £8.80 to £9.00 for each medicine or appliance dispensed from 1st April 2019. The cost of the prescription pre payment certificates (PPC) has been frozen for another year. For more information please click HERE.
SAVE TIME, DO IT ONLINE - Order your repeat prescriptions online, book and cancel your appointments online. Please ask a member of our Reception team for details about how to register for Online access.
ARE YOU A CARER? If you help a family member, friend or neighbour that has a disability, has a mental illness, has a chronic illness, is frail or has a substance misuse problem with alcohol or drugs, we would like to provide you with relevant information. Please complete one of our "AM I A CARER?" forms at the Reception desk click on the Carers link in our Further Information Index.
ARE YOU A MILITARY VETERAN? The Practice will be working to support and signpost military veterans to advice and support relating to their healthcare. In the meantime, for more about Veterans UK please click HERE
PRESCRIPTION REQUESTS: We require at least 3 FULL WORKING DAYS to prepare your paper or electronic prescription as per NHS standard. This excludes procurement and dispensing time which is subject to separate clinical and safety standards. You may not request items which are not on your repeat list due to local health policy restrictions in that items which are used occasionally and are available at a pharmacy must be purchased at a pharmacy, whether you are exempt or not from prescription charges. We encourage patients to register for SystmOnline prescription ordering. Just ask a member of our reception team.