MESSAGE FROM THE PARTNERS - Please click HERE
CHANGE OF SYSTEM FOR BOOKING GP APPOINTMENTS - We have reviewed our appointment system and have made the following changes from Monday 27 January 2020:
- The current open surgery system has changed. However, patients who feel they have an urgent medical need will still be seen or assessed by a GP on the day.
- Patients who want to book a routine GP appointment should be able to book with a GP within 2 weeks, and whenever possible with a GP of their choice.
EXTENDED ACCESS APPOINTMENTS - We are pleased to be able to now offer patients access to routine, pre-booked appointments at evenings and weekends. Extended hours run between 18:30 and 20:00 weekdays and 09:00 and 12:00 Saturday and Sunday and are available on bank holidays and across the Easter, Christmas and New Year periods.
Appointments are for pre-bookable, non-urgent consultations with GPs and Nurses and Physiotherapists. For more information click HERE.
PATIENT MEETING - would you like to know more about how our appointment system has changed recently? Please come along to an open patient meeting at 6pm on Tuesday 11 February 2020.
GDPR, Patient Privacy Notice - On 25 May 2018 the new EU General Data Protection Regulation (GDPR) came into effect. Here is a copy of our Privacy Notice which includes information on how we use and protect your personal information, and your rights relating to this.
Patient Survey Results 2019 - The latest results from the National GP Patient Survey for Long Bennington Medical Centre can be found here.
We put great emphasis on recruiting suitably skilled and motivated staff who will help us in delivering the best care possible for our patients. After initial induction and training in their individual roles e.g. reception or dispensing we then have whole practice training events between 1.30pm and 4.30pm once a month. These meetings allow us the opportunity to reflect on the services that we provide, to consider how we can meaningfully interpret and implement NHS innovations and reforms, to learn from situations where we feel that we could have done better (using a tool known as Significant Event Audit), and to provide generic staff training. Although the Practice will still be accessible, to enable the doctors and staff to keep up to date the practice will not have any routine GP clinics or appointments between 3.30pm and 4.30pm on the following dates