Patient Survey

We would like to thank our patients who responded to the latest GP Patient Survey 2025, the results can be found by clicking on this link:

GP Patient Survey

For the third and successive year we have achieved above both the national average and our local (ICB) average. 

In summary, 80% describe their overall experience of our GP Practice as Good. Which is well above the National average of 75% and Local ICB average of 73%.

What this practice does best:

Here are the some of the results for our Practice that are the highest compared to the local and National averages.

1. 69% of respondents found it easy to get through to this GP practice by phone.

        Local (ICB) average: 51%   National average: 53%

2.  70% of respondents find it easy to get through to this GP practice by using their website.

        Local (ICB) average: 53%   National average: 51%

3. 64% usually get to see or speak to their preferred healthcare professional when they would like to.

 Local (ICB) average: 41%   National average: 40%

    4. 91% find the reception and administrative team at this GP practice helpful

 Local (ICB) average: 84%   National average: 83%